This is an unprecedented situation, and we’re all trying to do our best. As a local agency, we need to try to work in the interest of our customers, owners and our staff.
We have provided as much info as possible in our FAQs below to help with different scenarios, these contain all the general information and instructions that our team would be able to give if you were to contact them.
If, after reading this, you still need to contact us please email us, as we are inundated with calls.
Mon - Fri 9:00am - 6:00pm
Saturday - 10:00am - 5:00pm
Sunday - 10:00am - 4:00pm
T: 01874 676446
In line with the latest government advice, we are transferring all holidays between now and 4th July until later in the year.
If you’d like to amend your booking, email us. Many of our owners are happy to rearrange the bookings. We won't charge a fee for amending the booking, but you may need to pay if there's a difference in the price of the holiday.
In the first instance you should follow the government advice government advice here: https://www.nhs.uk/conditions/coronavirus-covid-19/. If the symptoms are Coronavirus related, contact the property owner before you leave the property so that we can make arrangements.
Email us to transfer dates. Check your travel insurance for details of their cover.
Yes, we’re taking bookings for holidays after 4th July. We will just take the deposit until we know that it will definitely be possible to travel.