Security and Privacy
Why are your card details safe? Our Secure server software (SSL) is the industry standard and is among the best software available today for secure commerce transactions. It encrypts ALL OF YOUR PERSONAL INFORMATION, including your credit or debit card number, name and address, which means that your details cannot be read as the information travels over the internet. Only Brecon Cottages can read your personal information.
Equally, as required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information provided by our customers.
In the extremely unlikely event that your card details are obtained and used fraudulently, most banks and credit card providers will either cover all charges resulting from this unauthorised use of your credit details or will limit your liability to £50. Please check your card agreement to establish your coverage for liability.
In order to process your booking, we need to collect certain personal details from you. These details will usually include the names and addresses of party members, credit/debit card or other payment details and special requirements such as those relating to any disability or medical condition which may affect the chosen holiday arrangements. If we need any other personal details, we will tell you before we obtain them from you.
We need to pass on your personal details to the owner of the property you have booked.
Where you give us details relating to your physical or mental health or condition, we will ask you to give us your written consent to our holding, using and passing on such information. Except where expressly permitted by the Data Protection Act, we will only deal with the personal details you give us as set out above unless you agree otherwise. For example, if we wish to use any of your personal details for marketing purposes, we will tell you this when we ask for the details and give you the opportunity to say no if you do not want us to do so.
We promise to keep all personal details you give us in connection with your booking confidential. We have appropriate security measures in place to protect this information.
You may write to us or email us to ask us whether we or someone on our behalf is holding personal details of yours or is carrying out any operation in relation to any of them. You are entitled to ask us what details of yours are being held or processed, for what purpose and to whom they may be or have been disclosed. We will charge a fee to respond to such a request. We promise to respond to your request within 40 days of receiving your written request and fee.
"Cookies" are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. You can find out more about the way cookies work on www.cookiecentral.com.
Whilst you do not need to allow your browser to accept cookies in order to browse much of our web site, you must have cookies enabled if you wish to book online or access any areas reserved for registered users.
However, you can change your settings so that you are notified whenever you are sent a cookie, or block them completely should you wish to do this. You can find out how to delete and control cookies at www.aboutcookies.org